Support
Support & tickets
Send us a question, technical issue, or a film/series request; it’s tracked as a ticket in your account.
How long it takes
Most tickets are answered within 24 hours. The reply lands here, and we notify you.
What helps
- If you saw an error, attach a screenshot — "it shows an error" and a picture of it are two different messages.
- Name the film or the page where it happened.
- On a phone? Tell us the model and browser too.
What not to send
Never write a password, a verification code or card details here. We will never ask for them.
Looking for something we do not have?
Film requests have their own page — acting on one needs the original title, the year and ideally an IMDb link.
Request a film or seriesThe answer may already be there
Every film page has a FAQ at the bottom — dubbing, subtitles, quality and running time are answered there.